Processes

1. Invoice Receipt and Verification
   • In Process: Procurement & Supplier Management
   • Process owner: Engelbert Silbermann
   • Process type: Subprocess
   • Description: After the Invoice Receipt the invoice has to be verified. It has to be ensured that the data on the invoice are identical with the purchase order and the delivered goods. It has to be ensured that the delivered quantity and the enclosed prices are correct.
   • Assigned KPI: Process Time
2. Material requisition
   • In Process: Purchase Requisitions
   • Process owner: N.N.
   • Process type: Subprocess
3. Process: Procurement
   • In Process: Procurement & Supplier Management
   • Process owner: Engelbert Silbermann
   • Process type: Process
4. Purchase Credit Memos
   • In Process: Procurement & Supplier Management
   • Process type: Subprocess
   • Description: The creation of Purchase Credit Memos can happen due to the following reasons: Items will be returned to the Creditor, Credit Memo as a discount, Correction of an incorrect Purchase Invoice
5. Purchase Order Monitoring
   • In Process: Purchase Requisitions
   • Process owner: N.N.
   • Process type: Subprocess
6. Purchase orders
   • In Process: Purchase Requisitions
   • Process owner: N.N.
   • Process type: Subprocess
   • Assigned KPI: Process Time
7. Purchase Requisitions
   • In Process: Procurement & Supplier Management
   • Process owner: Engelbert Silbermann
   • Process type: Subprocess
   • Description: A requisition is a request for the purchase department. With this the purchase department shall order required goods and services for employees in specific amounts. After determining the demand of goods and services the department will create a requisition and communicate this to the purchase department. Generally each employee can issue a requisition. The requisition starts the purchase process but is not a purchase order itself.
   • Documentation:
     • SOP Purchase Requisitions
     • SOP Purchase Requisitions (PDF)
   • Assigned KPI: Process Time
8. Purchase Return Orders
   • In Process: Procurement & Supplier Management
   • Process type: Subprocess
   • Description: Purchase Return Orders are used to ship back unsatisfying purchasing items to the supplier. “Unsatisfying” means that the expected and ensured properties do not meet the real properties of the item. A purchase return order decreases the amount of the distinctive item in the warehouse to the amount of the returned number of items. It is possible to register reasons for return orders to make them available for an analysis.
   • Assigned KPI: Process Cost
9. Service requisition
   • In Process: Purchase Requisitions
   • Process owner: N.N.
   • Process type: Subprocess
10. Vendor Rating
    • In Process: Procurement & Supplier Management
    • Process owner: Engelbert Silbermann
    • Process type: Subprocess
    • Description: The process of Vendor Rating evaluates the suppliers among different, defined criteria. With a supplier evaluation it is possible to classify suppliers and develop consequences according to these classifications. Common criteria to evaluate suppliers are criteria from the areas technology, logistics, quality, and purchasing.