Due to an incoming inquiry from a customer, it may be necessary to create an offer. The offer specifies the prices and conditions at which certain articles or services can be sold to this customer. If the customer accepts the offer, it can be converted into an order.
Activities
- Analyse & edit rejection
- Calculation & Order
- Calculation
- Customer request
- Activity type: Sub-Process
- Boundary type: Default
- Is extended subprocess: False
- Is transaction: False
- Triggered by event: False
- Edit feedback
- Edit order receipt
- Edit order
- No order receipt
- Offer follow up
- Order exist
- Order trigger
- Refusal register
- Request
- Sending order
- Taking feedback
Events
- Order triggerd
- Record customer reversal
Lanes
- CRM System
- Customer
- ERP
- Order Transaction
- Sales
Messages
- Customer order
- Order from customer
- Request