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ISO 9001:2015 Overview

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Type: Landscape
ISO 9001:2015 Overview

Diagram Content

Chapters

  1. 4 - Context of the organization
    • Subchapters
      • 4.1 Understanding the organization and is context
      • 4.2 Understanding the needs and expectations of interested parties
      • 4.3 Determining the scope of the quality management system
      • 4.4 Quality management system and its processes
  2. 5 - Leadership
    • Subchapters
      • 5.1 Leadership and commitment
      • 5.2 Policy
      • 5.3 Organizational roles, responsibilities and authorities
  3. 6 - Planning
    • Subchapters
      • 6.1 Actions to adress risks and opportunities
      • 6.2 Quality objectives and planning to achieve them
      • 6.3 Planning of changes
  4. 7 - Support
    • Subchapters
      • 7.1 Resources
      • 7.2 Competence
      • 7.3 Awareness
      • 7.4 Communication
      • 7.5 Documented information
  5. 8 - Operation
    • Subchapters
      • 8.1 Operational planning and control
      • 8.2 Requirements for products and services
      • 8.3 Design and development of products and services
      • 8.4 Control of externally provided processes, products and services
      • 8.5 Production and service provision
      • 8.6 Release of products and services
      • 8.7 Control on nonconforming outputs
  6. 9 - Performance evaluation
    • Subchapters
      • 9.1 Monitoring, measurement, analysis and evaluation
      • 9.2 Internal audit
      • 9.3 Management review
  7. 10 - Improvement
    • Subchapters
      • 10.1 General
      • 10.2 Nonconformity and corrective action
      • 10.3 Continual improvement

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